Scores each booked appointment's no-show risk and recommends a daily overbooking level that fills the schedule without pushing clash risk too high.
Adjust appointment volume, no-show rate and overbooking level and the agent recalculates filled slots and net revenue instantly.
| Metric | Value |
|---|
| 1. Score no-show risk | Reads each patient's appointment history, lead time and booking channel to predict individual no-show probability. |
| 2. Recommend overbooking | Aggregates per-slot risk into a daily overbooking recommendation that targets full utilization without excessive clash risk. |
| 3. Balance the trade-off | Weighs recovered revenue from filled slots against the friction cost of double-booking clashes. |
| 4. Hand off | Feeds the daily schedule to the Staffing & Shift Forecasting Agent so staffing matches expected patient volume, not just booked volume. |